11 workana Question

 

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 1 of 10

Is it preferable to contact clients through email instead of using messages through Workana?

A) Yes. Email is what I usually use to communicate and I find it more comfortable

✓B) No. I must communicate through Workana. In case of not doing so, Workana can close my account definitively and I can lose the guarantee offered by the platform

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 2 of 10

If a client treats me badly or offensively I must:

A) Reply in the same way

B) Let them know about everything they do wrong

C) Take a deep breath and try to understand and solve the problem

D) If the mistreatment continues, I should report it to Workana

✓E) C and D are correct

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 3 of 10

If a client accepts my bid and pays for it, I have the obligation to finish the project. Not doing so can imply:

A) Nothing happens. I can cancel the project whenever I want

B) Workana can issue a non compliance on my profile

C) My bids could be suspended in the platform for an undetermined period

D) My account can be closed definitively

✓ E) B, C and D are correct

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 4 of 10

The best proposals are:

A) Those that are made after clearing all the doubts regarding the client specifications

B) Those that clearly detail the work to be done, the work schedule, commitments, and deliverables

C) Those that are customized according to the project

D) Those that are carried out after agreeing with the client on the work, deadlines and the project price

✓ E) All of the above

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 5 of 10

Workana's guarantee works in the following way:

A) The client pays directly to me and I withdraw the money when I need it

✓ B) The client pays Workana and they release the funds when the client is satisfied with the received work

C) I work on a project before the client makes the payment and, they pay only once I finish the work

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 6 of 10

I can start working on a project when:

A) The client asks me to even without accepting my bid or making the escrow

B) Whenever I want. The status of the project does not matter neither if the client has paid or not

✓ C) Only after the client has accepted my bid and has made the escrow. If not, I cannot count on Workana's guarantee

D) None of the above

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 7 of 10

On which dates do I receive my funds if I do not have a membership plan?

✓ A) From the 1st to the 5th day of each month

B) From the 15th to the 20th day of each month

C) Whenever I want

D) All of the above

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 8 of 10

When you ask for funds to be released in a project, should you send a deliverable?

A) No. It is not necessary. I can ask for the funds to be released partially or totally in advance without a deliverable

✓B) Yes, always. Asking for funds to be realeased without a delivery violates Workana's policies and I can be penalized

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 9 of 10

What happens if I don't comply with the agreement made with the client in a project?

A) Nothing, projects can be canceled without a problem and without affecting my profile

B) The project cannot be cancelled and it wil remain open eternally

✓ C) We can cancel the project, but this means a non compliance will show on my profile, the suspension of my bids and even the definite closure of my account

D) I wil receive a non compliance but by writing to Support they will take it away

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 10 of 10

What type of projects can I find in Workana?

A) Free projects

✓ B) Paid projects in which I can charge per hour worked or by finished project

C) Projects paid by commission

D) Projects in which I can partner with other users and share profits

E) All of the above

Name, learn to succeed in Workana.

Understanding how Workana operates, the best practices shared and its policies is vital. Please take your time to carefully read through the following tutorial.

Question 11 of 10

If I have any doubts about how Workana works, I can:

A) Ask the clients how it works

B) Look for solutions in Help Center

C) Write to Support in case of not finding the help I needed

✓ D) B and C are correct